đź”— Datadog
Day 0
**Subject** Pricing Question
**Body**
Hey {{first_name}},
Thanks so much for the inquiry, we have a couple of different pricing models, all of which vary based on the specific details of your tech stack, you can get an idea of what our pricing looks like
as a starting point.
I have also CC’ed John who will be your point of contact moving forward and he can take you into a deeper dive and answer any additional questions you may have.
Jane Doe
Cloud & Infrastructure Monitoring
Datadog
Day 0
**Subject** Datadog Demo Request
**Body**
Hi {{first_name}},
Appreciate your interest in learning more about the Datadog platform in regards to your request for a product demo of our Real User Monitoring and Session Replay capabilities.
Are you available sometime this week for a pre-demo discovery chat, so we can discuss your use case for the Datadog platform and provide a more tailored demonstration in context with your environment and needs.
Cheers,
John Doe
Commercial Sales Development Representative
Day 7
**Subject** Datadog Real User Monitoring
**Body**
Hey {{first_name}},
I spoke with my technical resource and we do not have compatibility with Chrome extensions for Real User Monitoring. I think you may struggle to find anyone who does this.
If you want to jump on the call Thursday with your dev team and product team – I’m happy to bring a technical resource to talk through ideas on how we may be able to add value to your customer experience as well as ensure reliability in your application.
Please let me know what you think.
Cheers,
John
——
John Doe
888-999-1111
Commercial Account Executive
Day 11
**Subject** Re: Datadog Real User Monitoring
**Body**
Hey {{first_name}},
I was incorrect in my assumption – we do have a way of monitoring chrome extensions. I’d be happy to send it over for you to test in a trial period to see if it validates the use case you’re looking for?
Would that be something you’d be interested in?
– John
Day 11
**Subject** Re: Datadog Real User Monitoring
**Body**
What I would suggest is getting into a trial to test out the RUM use case specifically and if you can validate it – we can connect with the india dev team to explore any other use cases you may be interested in.
Here is how you can you do this:
“we should be able to monitor a chrome extension via the RUM SDK. The first thing we are going to need to do is get the SDK installed on your extension.
Once that is running we will want to set “allowFallbackToLocalStorage: true“ as seen here – this will allow your local storage to retain the information the SDK needs to operate since extensions do not utilize cookies in the same way as a typical web page.
Let me know what you think.
– John Doe
Day 17
**Subject** Re: Datadog Real User Monitoring
**Body**
Hey {{first_name}},
Bumping my email here – did you see that we can support this? Does Wednesday work for you and the dev team to connect?
Happy to move it if not!
– John Doe
Day 24
**Subject** Datadog | Trial Link + Resources
**Body**
Hey Team –
Appreciate you jumping on with me this evening (morning for you folks)! Here I’ve attached our trial link – signup on US-1 for AWS.
Here is how you can you setup RUM on the extension:
“we should be able to monitor a chrome extension via the RUM SDK. The first thing we are going to need to do is get the SDK installed on your extension.
Once that is running we will want to set “allowFallbackToLocalStorage: true“ as seen here – this will allow your local storage to retain the information the SDK needs to operate since extensions do not utilize cookies in the same way as a typical web page.
Here are some related docs on our Digital Experience Suite:
- Real User Monitoring
- Session Replay
- Mobile Real User Monitoring
- Error Tracking – “Detecting Anomalies”
- Synthetic Monitoring
Please let me know how I can best support during the trial period!
Best,
John Doe
——
John Doe
888-999-1111
Commercial Account Executive
Day 30
**Subject** Re: Datadog | Trial Link + Resources
**Body**
Hey Team –
Bumping this in case you didn’t have the chance to see it – are there plans to check out the trial at some point?
– John
Day 33
**Subject** Re: Datadog | Trial Link + Resources
**Body**
Hey Team –
Is taking out a trial still the plan or have you decided to go a different route?
Let me know!
– John