Andy Baldwin

EY Global Managing Partner - Client Service at EY | Greater London, England, United Kingdom

About Andy Baldwin

As EY Global Managing Partner – Client Service, Andy Baldwin plays a pivotal role in shaping the firm’s global strategy and ensuring its successful execution across diverse markets. With a keen focus on enhancing client experiences, Andy oversees three geographic areas and four service lines, empowering a dedicated team of 200,000 client servers to deliver exceptional service tailored to the unique needs of EY’s clients worldwide. His leadership is instrumental in fostering a client-centric culture that prioritizes innovation and responsiveness in an increasingly complex business landscape.

Andy’s extensive expertise spans key account management, insurance, and financial services, allowing him to navigate the intricacies of regulatory reform and post-merger integration with finesse. He is particularly adept at driving cultural change initiatives that align with EY’s strategic objectives, ensuring that the firm remains agile and responsive to evolving market demands. Under his guidance, EY has successfully implemented cross-border strategies that enhance collaboration and streamline service delivery, positioning the firm as a trusted advisor in a globalized economy.

Currently, Andy is spearheading several high-impact projects aimed at leveraging technology to enhance client engagement and operational efficiency. By integrating advanced analytics and digital tools into EY’s service offerings, he is committed to delivering insights that empower clients to make informed decisions. His vision for EY is not only to be a leader in professional services but also to be a catalyst for positive change in the industries they serve, reinforcing the firm’s reputation as a forward-thinking partner in navigating the future of business.

Andy Baldwin Work